If you’ve heard it once you’ve heard it a thousand times. No matter what you do for a living or what job-position you hold, communication skills are critical to your success. [Read more…]
posted on June 5, 2012 by
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The Best Questions to Ask – Hone your Communication Skills
posted on May 22, 2012 by
Employee Engagement – Engaged? Who Me?
Employee engagement has all the earmarks of a marriage—a business one anyway. It exists when an employee feels that he or she has a job with an employer they support, believe in, and to which they can make a personal contribution. [Read more…]
posted on May 18, 2012 by
Teamwork – Aligning Your Team
Forget tough! Today’s competition is fierce! Now, more than ever, your commitment to establishing a true “team” culture is vital to your company’s future success, because it is the key to obtaining a strong competitive advantage. [Read more…]
posted on May 4, 2012 by
I’m One Tough Customer
Who am I? Permit me, please, to describe myself…i’m one tough customer!
I want service now! [Read more…]
posted on May 1, 2012 by
Three Years From Now, Who Will Be Left Standing?
Considering today’s unprecedented stresses, volatile economic situation, more cost-conscious customers, and ferocious competition, you can’t help but wonder: “Who will be left standing three years from now?” [Read more…]
posted on March 5, 2012 by
OBTAINING CUSTOMER LOYALTY
Who Am I? I’m One Tough Customer
I’m either Your No. 1 fan or – your worst nightmare.
How you treat me will decide which
Who am I? Permit me, please, to describe myself… [Read more…]
