Who Stole Your Enthusiasm?

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No. That is not a rhetorical question, not really. But you may be one of many people who are having difficulty in experiencing any enthusiasm lately. This is quite understandable, and is directly related to the trials of living and working in today’s high-pressure working environment and challenging economic situation.

With far too many people worried about their future and seeing the glass as half-empty, not half-full, it’s no wonder so few are enthusiastic about anything. What to do? You cannot always control what happens around you, but you can learn from the wise. I believe Walter Chrysler said it best: “The real secret of success is enthusiasm. Enthusiasts are fighters. They have fortitude. They have staying qualities. Enthusiasm is the bottom of all progress. [Read more…]

Capture Your Competitors’ Customers – Even When The Boss Says It Can’t Be Done

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While conducting research for my new book, Capture Your Competitors’ Customers, and KEEP Them, Bob Faught, a valued client and VP of Marketing for Nova Solutions, shared the experience below. (At the time it occurred, he was a regional sales manager for a commercial furniture manufacturer.) [Read more…]

Managing and Motivating the Younger Generation

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What Young Employees Want

One of the most challenging issues facing managers today is managing and motivating the Younger Generation. Many think it’s impossible to bridge the gap, yet others have been very successful in obtaining high performance from “Gen Y.” They have realized that it’s a myth that young people don’t want to work hard. [Read more…]

Dealing With Conflict

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Webster defines conflict as discord, disharmony, friction, antagonism, rivalry, disagreement, dissonance, disunity. No company, team, or relationship can be successful if a conflict situation exists and is not addressed. [Read more…]

Problem Employees – How to Manage the Three Types

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By Christine Corelli

“One bad apple can ruin…” You know the saying, and it holds true in the material handling business as well. If even one employee on your team exhibits undesirable behavior or does not perform up to speed, it’s a major problem for your entire company. Just one problem employee can lessen productivity and hurt the morale of your entire team. [Read more…]

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