"You proved to be the highlight of the conference. All of us were energized and challenged by your presentation.
You certainly were effective in helping our managers to begin opening new thoughts and windows of change."
— Dennis Manns, American Honda Corporation

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Testimonials

"Thank you for your support of our Fixed Operations Conference. The conference attendees were presented with a comprehensive agenda that included the corporate direction on Parts and Service operations from American Honda executives and department managers. Our intent with the meeting was to convey a message that change is necessary to support success with the Honda customer in today's competitive business climate.

Our plan was to have our dealers leave the conference with a renewed energy and commitment to implementing change in their dealer operation. Your presentation was most successful in supporting this goal!

Your presentation clearly referenced commitment to the business plan outlined by our staff while supporting the concerns of our Honda dealer personnel in attendance. Your presentation evidenced considerable research and preparation. Your efforts yielded great results with our conference attendees and were most evident from the minute you reached the stage to your close!

I compliment you on your ability to familiarize yourself with the dealers' concerns and acquire the knowledge of the many dealer support activities that American Honda Motor Company has embraced. I believe that your commitment was further noted as you changed your schedule to be present at the entire conference to ensure that your message mirrored both the needs and interest of our guests and the American Honda staff.

I realize that positioning you as the closing speaker adds to the difficulty in organizing and developing a quality presentation. In your case, this was not an obstacle. The conference attendees provided you with outstanding comments on your presentation as noted on our closing survey.

Again, thanks for your presentation and meeting support!"

Jeff LeClair, Roger Quandt, Ann Herlihy - American Honda Motor Company

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