"If you are seeking a dynamic keynote speaker, sales trainer, or a facilitator who is second to none,
or you want great information, you've come to the right web site!" A. Campbell, CAE
Welcome to the official web site of – Christine Corelli – Best-selling author,
professional speaker, consultant
and "Sales-Service Excellence" expert
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How to Create a Sales/Service Excellence Culture
Testimonials
From a Major Construction Contractor
"Christine's technique and enthusiasm made our session extremely effective. Not only did our associates walk away energized to offer exceptional Customer Service, but the tools she provided prepared them well to do so."
Katherine Meyer,
Director of Human Resources,
Konover Construction Corporation
From an Association Executive
"I want to pass along my sincere gratitude to you...Our attendees are CEO's and management of rather large companies...They attend far too many conventions and hear too many speakers. For that reason, I am very cautious and selective when booking a keynote speaker.
Your performance was tremendous! You were able to seize their attention from the first moment and your effectively balanced a strong, clear message. Many people expressed how they appreciated your understanding of our issues and so that your presentation was custom tailored. I was further pleased to see the line of attendees waiting to talk with you and get a copy of your book. My only regret is that I didn't book you sooner!"
Alan Campbell, CAE, President, WDMA
From a Small Business Owner
"Words cannot express the impact that you had on our laboratory. Your "Team Communication" presentation was understood, digested, and put into action.
Your energetic positive approach made the day both exciting and interesting, and the way you presented yourself made our people feel you had their best interest at heart. Thank you for sharing so many great ideas and a great presentation!"
Thomas E. Goertz, President,
Artistic Dental Studio
From an Entrepreneur:
"The information you shared was priceless! I can't wait to take that info and run with it."
A. Jackson
From a Construction Executive
"Great job! You really connected and brought out the best participation that I've seen from our people and you really drove home all the important points I wanted to address. You are definitely one of the best!"
Richard Eichelberger, President, Lobar Construction Services, Inc.
From a Fortune 500 Executive
"The Marketing Resource Division of Caterpillar was able to identify the talents of Christine Corelli from Day 1. She not only proved her skills as a business speaker, she was able to keep the division's focus on highly emotional issues like employee engagement, instituting change, and leadership. Her consulting presence was a major influence that led to an action plan that was well received by both employees and management. She provided a sense of comfort and direction that we were doing it correctly and at the right pace. Her energy level, positive attitude and common sense approach to everyday business would be an asset to any organization!"
John H. Kramer
Caterpillar, Inc.
Meeting Planners and
Sales Managers —
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How To Create a
Dynamic Meeting
Here's How the Fastest Growing,
Most Profitable Businesses Are Doing It
So Can YOU, If You Have
A Sales Team Who Makes Your Competition Look Weak in Comparison
Does your sales team possess superior selling skills? Can they be viewed as masters of your products or services and your industry? Are they armed with advanced sales communication techniques that influence customers to BUY from YOU and not your competition? Do they know how to build strong business relationships to win-over today's tough customers and establish high levels of customer loyalty? Have they had extensive sales communication training with an emphasis on consultative selling skills? Have they had sales presentation coaching from an expert so they can outshine your competition? Do your most important prospects say YES to the sale?
If you can answer yes, you have a competitive edge. If you need improvement, Book Christine Now.
Customer Service Excellence And A Comprehensive Service Strategy
As you know, the customer rules! It's an all-too familiar mantra you keep hearing, yet it warrants reinforcement, as your customer will ultimately decide if you will succeed or fail. Being nice to them is never enough. Are you delivering a higher level of service than your competitors? Have you taken steps to uncover any service
flaws and applied cutting edge solutions to those that do exist? Have you done all you can to ensure your customer has a consistently outstanding customer experience and keeps coming back to YOU, and not your competition?
If you can answer yes, you have a competitive edge. If you need improvement, Book Christine Now.
A Sales / Service Excellence Culture That Can Transform Your Company
Is your company's culture an asset or liability? It should be one of your strongest weapons against your competition. Have you integrated your competitive strategy with systems, skills, guiding principles,
and high level's of employee engagement? Are you surrounded with teams of highly motivated employees
who act as brand ambassadors and recognize that they too, impact sales and your bottom-line? Does your
company reward recognize and appreciate your employees? Do you know how to hire quality employees?
If you can say "yes," you have a competitive edge. If you need improvement, Book Christine Now.
Dynamic Leadership Development
You can't sell anything on the outside if you can't sell it on the inside! Does your leadership team recognize that it's up to them to keep your employees motivated and aligned with your competitive strategy? Do they know how to execute your strategy, create future leaders, and create an environment for high performance? Does your company have a "Zero-Tolerance For Bad Bosses" policy?
If you can say "yes" you have a competitive edge. If you need improvement, Book Christine Now.
If you answered "yes" to the questions above, congratulations! You are a top-notch company with a competitive edge. But remember:
The Moment You Think You're Ahead of Your Competition, THEY Will Have The Edge
Whether you sell B2B or B2C, you must consistently seek cutting-edge ideas, strategies, solutions to problems to help you to
become
BETTER, SMARTER, AND FASTER THAN YOUR COMPETITORS.
And, you must consistently hone your sales, communication, and leadership skills.
Book Christine and Benefit!
Over 75% of Christine's business comes from repeat clients and referrals. Here's why: She can transform your culture in just three weeks. Under her guidance, a major corporation improved their level of employee satisfaction by 20%. She knows how to engage an audience and keep them engaged. She is a master at tailoring every presentation for every group and industry. She does her homework and comes prepared. She will question, probe and challenge you and your team to reach greater heights.
For your next meeting, conference, training seminar, or retreat, book Christine and benefit from a hard-hitting, educational and motivational experience.
Your people will leave feeling recharged, refocused, and armed with "how-to's."
This site is for those who are seeking information and ideas on how to be more effective in their business and their job-role. I hope you find the free articles and information to be of great value. It's also for those who love the thrill of winning and seeing their organization and their people transform.
If you need help with the areas above and I can be of service to you, I'll stand on my head to make it happen.
Christine
Christine is a Chicago-based keynote speaker. She has presented to corporations and associations on three continents and in cities across the US.
Christine is superlative in her field and IN DEMAND.
Call NOW to reserve her for your meeting, conference, or seminar.
Christine is the author of
the best selling... BOOK ON
BUILDING YOUR
COMPETITIVE ADVANTAGE
Great ideas, skills, real world stories and wisdom on sales, leadership,
management, communication, and career success. Corelli draws on a wealth
of applicable examples and hands-on experience. Order
MANUAL ON EMPLOYEE
MANAGEMENT
Having a workforce of quality people who come to work every day ready
to serve you, your customers and each other is vital to your success —
A highly-rated, step-by step manual on how to attract, hire and
retain quality employees. Order
Christine's newest release! Coming in 2008! Real World Company
Stories.
AUDIO LEARNING PROGRAMS
"I can't tell you how much your High-Performance Audio Learning
Program has helped me. Order
By listening in my car a little each day on my way to work, I now know
how to be more effective in my job role and handle the difficult issues
I must deal with every day. My associates are happier and my customers
are too.
I especially loved 'Art of Influencing People,' and my team is
taking turns listening to your program on service excellence. They are
beginning to internalize the importance of internal customer service and
accountability.
Many thanks!"
Christine is a member of
and a member of Who's Who Among Executives
(Honors Edition)
Christine is best known as The "Sales-Service Excellence" Expert, and the author of the popular books,Wake Up and Smell the Competition and The ART of Influencing Customers to BUY From YOU. As a keynote speaker, conference speaker, and sales trainer she is superlative in her field. Her impressive client list includes Fortune 100 corporations, prominent national associations and literally hundreds of mid-sized and small businesses.
To learn more about Christine's books, keynotes, seminars or consulting, please contact: Gene Leigh, Director of Marketing: gene@christinespeaks.com or call us toll-free: (800) 417-9968 or
(847) 581-9968.
6401 Lincoln Avenue • Suite 204 • Morton Grove, IL. •
60053
E-mail: cc@christinespeaks.com
1-800-417-9968 • 1-847-581-9968
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