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How to Create a Sales/Service Excellence Culture
Testimonials
"Thank you for your support of our Fixed Operations Conference. The conference attendees were presented with a comprehensive agenda that included the corporate direction on Parts and Service operations from American Honda executives and department managers. Our intent with the meeting was to convey a message that change is necessary to support success with the Honda customer in today's competitive business climate.
Our plan was to have our dealers leave the conference with a renewed energy and commitment to implementing change in their dealer operation. Your presentation was most successful in supporting this goal!
Your presentation clearly referenced commitment to the business plan outlined by our staff while supporting the concerns of our Honda dealer personnel in attendance. Your presentation evidenced considerable research and preparation. Your efforts yielded great results with our conference attendees and were most evident from the minute you reached the stage to your close!
I compliment you on your ability to familiarize yourself with the dealers' concerns and acquire the knowledge of the many dealer support activities that American Honda Motor Company has embraced. I believe that your commitment was further noted as you changed your schedule to be present at the entire conference to ensure that your message mirrored both the needs and interest of our guests and the American Honda staff.
I realize that positioning you as the closing speaker adds to the difficulty in organizing and developing a quality presentation. In your case, this was not an obstacle. The conference attendees provided you with outstanding comments on your presentation as noted on our closing survey.
Again, thanks for your presentation and meeting support!"
Jeff LeClair, Roger Quandt, Ann Herlihy -
American Honda Motor Company
"I thoroughly enjoyed your presentation. You really have a great knack for the interactive dialogue with the audience, and as you know that sure helps reinforce the learning"
Eric Shawger, Customer Relationship Manager, GE Healthcare Information Technologies, IIS
ICSA Board Member
"I want to pass along my sincere gratitude to you...Our attendees are CEO's and management of rather large companies...They attend far too many conventions and hear too many speakers. For that reason, I am very cautious and selective when booking a keynote speaker.
Your performance was tremendous! You were able to seize their attention from the first moment and your effectively balanced a strong, clear message. Many people expressed how they appreciated your understanding of our issues and so that your presentation was custom tailored. I was further pleased to see the line of attendees waiting to talk with you and get a copy of your book. My only regret is that I didn't book you sooner!"
Alan Campbell, CAE, President, WDMA
Meeting Planners and
Sales Managers —
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How To Create a
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Keynote Speaker · Sales Expert · Leadership Skills · Employee
Motivation
Customer Loyalty · Business Growth
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Need Ideas and Solutions
to Your Most Challenging Business Problems?
Economy got you down? You're not
alone. As we work through these difficult times, Christine
is ready to help.
Bring your biggest problems to the table. Christine's
table. The ones that keep you awake at night. Share your
challenges in relation to sales, business development,
management, employee motivation, customer service and
more. Walk away with ideas, solutions to your problems,
and direction on how to not simply survive, but prosper
in the most challenging business environment you've ever
experienced.
Christine will share her insights from her
own personal experience working with top sales producers
and the most successful business leaders from a wide variety
of industries.
Take advantage
of Christine's no-obligation, no-risk offer of an affordable
professional courtesy fee only $99 for a one-hour consultation.
The nominal cost for that hour may just
be one of the best investments you make all year. It's
a small investment that will pay off in new insights,
solutions, and results.
To set up an appointment, simply
email Christine at cc@christinespeaks.com.
We will contact you within 24 hours to set up a phone
appointment. Before consultation charges will apply, Christine
will speak with you briefly to discuss the kinds of questions
you have to ensure that both you and she are comfortable
about proceeding with the call.
Minimum time for a consultation call is
one hour. Payment can be made by Visa, or MasterCard,
as well as check.
Email
Christine now to set up your consultation call.
You'll be glad you did!
For information on Christine Corelli's expertise,
impressive client list and credentials, or to review her
program offerings visit http://www.christinespeaks.com.
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Business Growth Consulting
Total Performance Improvement
We can help you to achieve "Total Performance Improvement." Bring Christine in to help you increase sales, learn how to deliver service excellence on a consistent basis, improve management/employee relationships, and establish a true "Sales/Service Excellence/Accountability" culture throughout your company. Without all these elements in place, you cannot expect to succeed.
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The Formula: |
Assessment + Action Plan +
Sales Excellence +
Sales/Service Excellence -
Accountability Culture
+ Managerial Excellence
= Total Performance Improvement
= Business Growth and Profitability |
Strategic Planning for Top-line Growth
Tools and facilitation to help you identify the best growth opportunities for your organization. Develop a smart strategic plan through analysis of the "Trend Convergences" affecting your industry and the use of these highly sophisticated tools. We work with you on the research, and facilitate the entire project. When our work is completed, you will not only have a sound strategy for top-line growth, but you will have an execution plan to make it happen. The International Sanitary Supply Association can attest to the effectiveness of our work.
Employee Satisfaction
Improve performance and increase the level of employee satisfaction in your company. We will help you to develop an action plan that will get you the same results as a division of Caterpillar.
Cost Cutting Through Employee Involvement
You don't need an expensive program to seek ways to save money. This highly creative cost-saving program helped one company save over 1 million dollars in one year. It helped to generate team spirit, and awarded a charity with a $10,000.donation.
Marketing Expertise
Comprehensive marketing consulting services, coaching and seminars. Focus and streamline your marketing efforts, generate more referrals, produce extraordinary growth, and make significantly more money! One of the nation's top financial advisors built a business from $10 million to $200 million within five years.
Expanding Your Business Internationally -
Strategies for Penetrating International Markets
Globalization is not going away. And if you think your business is not affected by it, you are wrong. Learn about it, understand it, analyze it, and incorporate it into your strategic growth plan. Our international business expert can help you select the best approach to growing your revenues and profits internationally.
Learn the shortcuts to finding, getting, and growing your international business. Find out how and where to get started, and how to target the right markets for your products and services. Discover how to do business successfully with foreign cultures - practical tips that can save you millions of dollars.
Training and Development
Provide your staff with the knowledge and skills they need with "personalized," not generic, training programs. We have a method that works.
Coaching - One-on-One Coaching for Business Owners
and Sales Pros, Family Owned Businesses
Christine has helped numerous managers, and business owners to increase their sales and improve management employee relationships. She has also coached sales people to help them improve their sales communication skills and closing ratio. She is also experienced in working with family owned businesses to help them address issues related to them.
She has also groomed people for management positions, where the company does not have the time to send them for leadership and management training, with great success. Just ask Corusamerica if she gets results.
Spokesperson / Company Ambassador
HELP your customers, and promote goodwill by utilizing Christine
as a company spokesperson. NEC worked with her in this capacity
for over eight years.
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