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 Leadership/Employee Motivation
Collaboration Breeds Success
By Christine Corelli
You've often heard me state, "Businesses don't do business. People do!" With all the mergers, reorganization, branding, CRM, smart strategic initiatives, and all other
"sure-fire" methods to beat your competition, it's your company's human capital
who holds the key to sustainable, long-term growth. They are the force who sells
your product/service, develops your customer relationships, and establishes your
company's reputation. They can find solutions to your problems, offer methods
to improve overall productivity, provide creative ideas to improve products and
service, and share insight on what your company needs to do to move forward. That
assumes of course, that COLLABORATION is prevalent in your company. This holds
true for small and mid-size businesses as well.
To learn how you and
your company rate in the collaboration department, determine whether you do the
following…
- Work together as a team with a shared
vision for a common goal for the betterment of your company?
- Act
as an "ambassador" and recognize that regardless of your job role, you are "in
sales"
- Have an awareness of your company's value proposition
and make sure you do your part to deliver that value you profess to your customers?
- Make
sure your actions are congruent with the company's values and goals?
- Focus
not on internal politics but on the most important person in your business–the
customer?
- Make every effort to exceed customer expectations?
- Come
forth with solutions to problems without being asked?
- LISTEN
and ASK QUESTIONS to obtain feedback?
- Put forth your
best effort to make strategic changes work?
- Accept accountability,
not only for your performance, but the attitude you bring to your job each day?
 - Strive for high levels of employee involvement in idea-sharing,
problem solving?
- Strive to find new ways to be a better
contributor?
- Work in an environment with a high level
of employee engagement?
- Strive to help people process
disappointment that often follows organizational change?
- Treat
the people in your company as importantly as an important customer?
- Practice
critical team skills- open communication, coordination, camaraderie, peer support,
conflict resolution?
- Use collaboration to resolve conflict?
This
list could go one, but for now, how high would you rate the level of collaboration
in your company? If you didn't answer yes to most, you need to work on improving
your culture.
Need a great speaker on this topic?
Contact Christine cc@christinespeaks.com
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and I needed that shot in the arm today!"
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Visit Corelli's Commentaries for more articles to help you and your business!
Christine is best known as the author of the popular books,Wake
Up and Smell the Competition and The
ART of Influencing Customers to BUY From YOU. As a keynote speaker,
conference speaker, and sales trainer she is superlative in her field. Her impressive client list includes Fortune 100 corporations, prominent national associations
and literally hundreds of mid-sized and small businesses.
To learn
more about Christine's books, keynotes, seminars or consulting, please contact:
Gene Leigh, Director of Marketing: gene@christinespeaks.com
or call (847) 581-9968 |
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