"You proved to be the highlight of the conference. All of us were energized and challenged by your presentation.
You certainly were effective in helping our managers to begin opening new thoughts and windows of change."

— Dennis Manns, American Honda Corporation

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Book on Building Competitive Advantage

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Art of Influencing Customers

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Capture your Competitor's Customers - and Keep Them

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Hiring and Retaining Quality Employees

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Keynote Speaker · Sales Expert · Leadership Skills · Employee Motivation
Customer Loyalty · Business Growth

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Expert Articles - It's All Here!
What More Could You Ask For?


Valuable Information, Ideas, and Skills
in Expert Articles by Christine Corelli
- Keynote Speaker, Author, and Consultant

Articles on Sales, Business Development Customer Loyalty, The ART of Influencing People, Leadership, Dealing With Difficult People and Situations, Employee Motivation, Employee Retention, Employee Engagement, Implementing Change, Customer Service Excellence, Creativity, Trade Show Sales, Corporate Retreats and More!

Christine

Christine's expert articles have been published in a multitude of business journals, magazines, trade publications, and corporate newsletters worldwide. The topics below have been categorized for your convenience. Many link directly to past issues of "Corelli's Clips®"- a complimentary (and often provocative) e-publication of ideas and solutions to problems plaguing today's businesses and business professionals. We hope you will consider becoming one of thousands of people in 14 countries who find value in receiving it. Each issue contains information, ideas, and inspiration in these three areas

1. Management (For business owners, executives, and supervisors)

2. Sales / Service (For Sales Pros and Those Who Support Them)

3. Motivation (For Everyone!)

Here's what subscribers say:

"Each time I receive Corelli's Clips I find a gem that either reminds me of how I should deal with my clients or motivates me to do better work. This issue's list of questions to ask clients is one such reminder." — Tim Lewis, Lewis Communications
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Below are links to some of her most popular articles. Adobe Acrobat is required to download some. Topics have been categorized for your convenience. To receive written permission to reprint copyright materials please E-mail gene@christinespeaks.com or call (800) 417-9968.

Want to Publish One or Several or Christine's expert articles?
Click here: http://www.christinespeaks.com/publish-Christine-Corelli.htm

Sales/Business Development/Business Growth

Success Button 

How to Offer Real "Value-Added" without Sacrificing Profit

•Generating Business in a Challenging Economy

•Forging the Link Between Sales and Marketing

•Capture Your Competitors' Customers —
Even When The Boss Says It Can't Be Done

•How to Create a Sales-Service Excellence Culture
(PDF download)

•Retaining Top Salespeople

•Don't Throw in the Towel! Make Those Dreaded Cold Calls

•Ask Questions and LISTEN to Customers

•How to Overcome a Selling Slump

•Until Things Turn Around-What to Do

•Drive to Win the Race For Business Growth

•The Customer Has Changed - So Must You

•Survival in a Tough Economy (PDF download)

•Make Like Harley-ASK ALREADY!

•To Retreat or Not to Retreat — That is the Question

•Selling Through Tough Times — Be a Chameleon

•Tap into New Markets

Survival In a Tough Economy

Retail Sales

•Adapting to the Changing Retail Environment

•Shoppers Are Good But Buyers are Even Better


Customer Service/Customer Retention/Customer Loyalty

Barnes and Noble

•Developing a Culture of Customer Service (PDF download)
(Christine is quoted throughout this great article)

•Dealing With Difficult Customers - (PDF download)

•Will Tomorrow's Customer Be Yours?

•Steps to Service Excellence

•You Can Be An Ambassador or An Assassin

•How to Treat Customers So You Can Keep Them

•The Customer Rules - Listen Up!


Teamwork

•Why Teamwork?

•Peer Support—Keeping The Spirit Alive



Leadership/Managerial Excellence/Employee Motivation

•Would You Work for YOU? (PDF download)

•One Bad Apple Can Ruin the Bunch—
Problem Employees (PDF download)

•The Rules of Accountability—
From the Organization's Top to Bottom

•Hiring Top Performers (PDF download)

•Aligning Your Team For Results

•Hiring Top Performers (PDF download)

•Engaged! Who Me? - Employee Engagement

•Bad Bosses / Good Bosses

•Collaboration Breeds Success

•Employee Motivation-Whose Job IS It Anyway?

•How to Institute Change

•What Employees Want

•Employee Hiring and Satisfaction (PDF download)

•How to Create a High Performance Workplace
Through Change

•Zero Tolerance for Bad Bosses

•Are You Winning the War? (pdf)
Strategies for Recruiting and Retaining Employees

Please note: Christine is quoted and her material is used throughout this great article.

How to Institute Change

Personal Skills: Communication-Attitude-Accountability

The ART of Influencing People

•Best Questions to Ask

•Is Your Boss a Psychopath?

•The Like Factor and the Spider

•The ART of Influencing People (PDF download)

•Who Stole Your Enthusiasm?

•Building Business Relationships

•People Skills — Projecting the Right Stuff

•Be Accountable and Count

•How Sharp are Your Tools?

•Life-Balance-A Tight-Rope Act

•Positive Attitude-Enough Already?


Trade Shows/Successful Events

•Making Any Meeting Memorable (PDF download)

•How to Have a Successful Event Without Really Trying

•Selling Smarts on the Trade Show Floor

•Trade Show Sales Success

•How to Get the Most From Attending a Trade Show

•Why Now is the Best Time to Attend a Trade Show

Trade Show Sales Success

Creativity

•Don't Kill Creativity in Your Company

•Intuition Is In!

Creative Thinking for Business Solutions



Want to Publish One or Several or Christine's articles?
  Click here: http://www.christinespeaks.com/publish-Christine-Corelli.htm


Links to Articles By Guest Experts

A Dozen Guidelines for Using E-Mail by Bill Lampton, Ph.D.
http://www.businessknowhow.com/internet/email-guidelines.htm

Stop Trying to Be Perfect
http://articles.simplysearch4it.com/article/00008/26458.html

Put Your Best Face Forward
http://www.businessknowhow.com/growth/facial-expressions.htm




Christine is best known as The "Sales-Service Excellence" Expert, and the author of the popular books,
Wake Up and Smell the Competition and The ART of Influencing Customers to BUY From YOU.
As a keynote speaker, conference speaker, and sales trainer she is superlative in her field. Her
impressive client list includes Fortune 100 corporations, prominent national associations and
literally hundreds of mid-sized and small businesses.

To learn more about Christine's books, keynotes, seminars or consulting, please contact:
Gene Leigh, Director of Marketing: gene@christinespeaks.com or call us toll-free:
(800) 417-9968 or (847) 581-9968




About Christine Corelli || Business Programs || Additional Services || Business Articles

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Christine Corelli is a popular Chicago, Illinois-based female keynote speaker, trainer, author, and expert in sales and customer service. A member of the National Speakers Association (NSA), Christine has provided speaking, training and consulting services to major corporations, associations and other organizations throughout the United States and internationally.
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CHRISTINE CORELLI & ASSOCIATES, INC.


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